Privacy Policy

 

This Privacy Policy explains how we use personal information we collect from you during the course of our business with you.

 

Your Data

 

We collect data about you when you start to use our boarding services.

 

This data may include, but is not limited to, your name, your address, your mobile and home telephone numbers, your email address, your dog's details and your vet's detail.

 

We use this information to conduct business with you, for internal record keeping and occasionally for marketing purposes.

 

To enable us to deliver our service we may use service providers, such as cloud based software providers, to assist with the day to day management of your bookings and for accounting purposes. The companies hosting these software systems are GDPR compliant.

 

Your data is stored for the length of time we consider you an active client, and for a period of 7 years following the termination of business between us. This period is determined by HMRC who request that business records are retained for this period.

 

You have a right to ask for details of the data that we hold on you and can request for that data to be deleted. If you have any complaints about the way that we are handling your data, in the first instance, please contact Liberty Butler on butlerpetcare01@gmail.com If you are not happy with our response or believe that we are not processing your data in accordance with the law, you can contact the Information Commissioner's Office (ICO). Contact details are on their website - www.ico.org.uk

 

We will never knowingly sell your data to a third party without your consent.